Kindly go through our terms and conditions completely before signing up with us. If you have any issues regarding any of the following conditions you are invited to discuss it with our managing team and we will try our best to provide you the perfect possible solutions for your concerns.
We offer free boundless rounds of corrections in the majority of its given bundles. You can approach us for the numerous amendments to your plans and we will give them to you at no extra cost. The first outline brief and idea would continue as before. Correction does exclude changing the total outline idea and if changing the entire idea (a re-draw) is required, an extra charge would apply.
PROJECT DURATION POLICY:
Project duration can vary from project to project and also differ with the type of package you choose. The first round of concepts for all design orders will be delivered according to the turn-around time mentioned on that particular package. Customer(s) will also get a confirmation email once their designs are ready for viewing. You are advised not to rush for the delivery time of your project as creative work requires ample time for completion. Delivery of revised designs are subject to the nature of revision, if the required revision is extensive, by means of hours of work required for completion, the delivery date may vary from that which is mentioned on the package, and for which you will be informed by an email letting you know of the new delivery date.
Our esteemed clients can reach us in three modes depending on your convenience and project requirements.
You can contact us on the phone or meet us at the office during office hours. We are also eager to respond you in emails
OWNERSHIP AND COPYRIGHTS:
After successful completion of the project, E Master Solutions will provide you the completed finalized project including all files to which you will be provided complete ownership, license, and rights to use from our side.
However, E Master Solutions holds the right to use your finalized designs in company profile for the purpose of displaying, marketing and promoting its services.
We implement reasonable efforts and standards to maintain and secure the privacy of our clients but no method of data transmission or storage over the internet is fully secure and risk-free. Therefore E Master Solutions hold no legal responsibility on its part if any information becomes illegally or by means of malicious act available to any third party/hackers.
E Master Solutions reserve the right to furnish your personal or business information partially or completely to any authority as required by law or when we believe disclosure is necessary to protect our rights or is required as part of a legal process.